Verbal Contracts - Sales Verification
We are the leader in Verbal Contracts services, we have been providing Verbal Contract Services and Call Center Compliance for over 17 years. If you have any question about our services please contact us at
877-501-3266. Why Verbal Contracts? Use Verbal Contracts to meet all of the FTC guidelines for the (TSR) or Telemarketing Sales Rule. Use Verbal Contracts to Verify your orders by phone and protect your sales from disputes and charge backs or protect your call center from fines. Use Verbal Contracts to get the authorization you need to activate a your customers right away. Stop chasing after written signatures, verify your sales while you still have your customer on the line. Legal Protections Did you know that a persons voice signature is as unique as a fingerprint, and can be used and verified in a court of law? Our verbal contracts are recorded in multiple formats. We keep the original high quality .WAV on file and backed up for meeting the chain of command requirement. This allow for submission of your voice stamps or voice files as evidence in court cases. Be careful other providers are using VoIP, and other compression technologies that alter the voice files and make then unsuitable for submission as evidence, because of failure to meet the chain of command requirement. Verbal Contracts - FeaturesVerbal Contract - Pre Call Features
PIN Based Logins Captures Caller ID and Time Stamp Supports Unlimited Users at Once, Never Busy Verbal Contract - Start Call Features Collects Agent ID Number (optional) Collects Customer Phone Number (optional) Custom Pre Recorded Message (optional) Extended Per Call Recording Times Verbal Contract - End Call Features Agent Presses # Button for Final Approval System Issues Unique Confirmation Number Options to Repeat Number, Start Over, or Exit Verbal Contract - Post Call Features Automated Email Delivery, Call Details for each call (optional) Web Based Retrieval with Search and Sort Add Call Comments Online Update Call Status Online |
Third Party VerificationWhat is Third Party Verification? (wiki version)
Third party verification (TPV) is a process of getting an independent party to confirm that the customer is actually requesting a change or ordering a new service or product. By putting the customer on the phone (usually via transfer or 3-way call) TPV provider asks a customer for his identity, that he is an authorized decision maker and to confirm his order. #1 Provider of Automated Third Party Verification We are currently the #1 Third Party Verification Service in the US and Canada. We provide a non biased, independently owned and operated entity for you to 3rd party verify your sales orders with confidence. For over 17 years we have been offering the highest quality recordings in the industry, and at the most affordable price. Our recordings are crystal clear, easy to hear, and not choppy or compressed like with other providers who are using VoIP. For third party verification services you need digital quality versus VoIP that is sometimes not as reliable. Full Service and Tech Support 24/7 We offer a full range of third party verification services for a complete sales verification solution. Our third party verification services include Professional Call Scripting, Compliance Officer Approval, Studio Quality Voice Talent, Professional Interactive Voice Response Programming, Data Centers with Redundancy, UPS Backup and Power Generators, Always available service 24/7 365 days a year. Multiple points of contact in case of emergency to any needed system updates or prompt changes. Instant Email Delivery and Real-time Reporting This is a huge benefit that most other Third Party Verification companies do not offer. Automated Email Delivery is one the the many benefits that sets us apart from the rest. Strange, but the vast majority of Third party verification companies do not even offer automated email delivery after every call? We have found this to be a feature that our customers can not live without. With our Automated Third Party Verification system you will know every time an order is processed, as it happens. Every single third party verification call is instantly emailed to multiple locations, with a secure link to the recorded call. This is optional feature and can be turned on or off as needed. Long Term Storage That Keeps You Under Compliance We are here to help you meet all of your third party verification and call recording needs to help protect your business from returns, charge back, and billing disputes. We guarantee that we will log voice calls 24/7 and never lose a recording or delete a recording while your still a customer. We make your recordings immediately available online for as long as your a customer. For example, we currently have Third party verification files online that are more than 10 years old. With our third party verification process you never have to worry about digging or searching for an old tape, audio recording, or archive ever again. 100% Human Review - Call Scoring and Analysis - Optional We will listen to and score every single call and review them to make sure the customer agreed to all your terms and conditions. When we will score the call, and we will mark the call a "approved" to "declined" based your unique set of requirements, for a complete third party verification solution. Complete List of Third Party Verification Services We Offer Automated Third Party Verification Hosted Call Recording service Third-party verification service Voice Logger with Voice Logging Voice Verification services Sales verification services TPV Interactive Voice Response System TPV Site Verification TPV Verification Sites TPV Phone Verification TPV with Automated Calling TPV Web Callback Quality Control and Monitoring Service 100% Human Review Third Party Verification ProcessWe can process Third Party Verification calls from these various cities and give you a local number to call into instead of a long distance number. We offer Third Party Verification services in the following major cities.
Atlanta, Austin, Boston, Chicago, Clearwater, Denver, Dallas, Houston, Las Vegas, Los Angeles, Miami, Ft. Lauderdale, Orlando, Phoenix, Philadelphia, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tucson, and 300+ cities and counting. Call us for details. 3rd Party Call Recording is Compliant with FTC, FCC, TSR, PCI, and HIPPAOur Third Party Verification complies with FTC
Our Third Party Verification complies with FCC Our Third Party Verification complies with TSR Our Third Party Verification complies with PCI Our Third Party Verification complies with HIPPA |